Volunteer: Program Support Volunteer - Answering Crisis LineWhat Does a Resource Line Volunteer Do? Resource line volunteers answer calls from abuse victims, law enforcement, and/or hospital staff for victims of domestic violence. Shifts are from 5:00 p.m. - 8:00 a.m., Monday through Friday. Day, evening, and night hours are available on Saturday and Sunday. Over the Phone Resource Line Volunteers Can Provide Callers to the Line With: ❏ Emotional support and service referrals ❏ Help victims understand their rights and options ❏ Inform victims of services the Domestic Abuse Resource Center has to offer Requirements: ❏ Volunteers must be 18 years or older ❏ Attend a required online 20-hour training through ICADV (Iowa Coalition Against Domestic Violence) ❏ Possess an open, non-judgmental attitude towards survivors of domestic violence and their situation ❏ Complete a volunteer application, confidentiality form, position description, and volunteer agreement ❏ Complete a background check before volunteering begins ❏ Attend volunteer meetings with other volunteers, and the volunteer coordinator to touch base, when they are offered. __________________________________________________________________________________________________ Agency: Helping Services for Youth & Families Domestic Abuse Resource Center What Does a Resource Line Volunteer Do? Resource line volunteers answer calls from abuse victims, law enforcement, and/or hospital staff for victims of domestic violence. Shifts are from 5:00 p.m. - 8:00 a.m., Monday through Friday. Day, evening, and night hours are available on Saturday and Sunday. Over the Phone Resource Line Volunteers Can Provide Callers to the Line With: ❏ Emotional support and service referrals ❏ Help victims understand their rights and options ❏ Inform victims of services the Domestic Abuse Resource Center has to offer Requirements: ❏ Volunteers must be 18 years or older ❏ Attend a required online 20-hour training through ICADV (Iowa Coalition Against Domestic Violence) ❏ Possess an open, non-judgmental attitude towards survivors of domestic violence and their situation ❏ Complete a volunteer application, confidentiality form, position description, and volunteer agreement ❏ Complete a background check before volunteering begins ❏ Attend volunteer meetings with other volunteers, and the volunteer coordinator to touch base, when they are offered. __________________________________________________________________________________________________ Agency: Helping Services for Youth & Families Domestic Abuse Resource Center Need Type: Volunteer Date: Is Ongoing Zip Code: 50677 Allow Groups: No |